Thumbs Down: RCN (Part 2)

August 10, 2007 psipsina

This column in the Somerville Journal was written by my former landlady.  Yep, the switching department (click! it’s on; click! it’s off – real complex stuff here) managed to screw up the disconnection of our cable once again.

The Somerville Journal has much higher circulation than this blog, so I hope this will come to RCN’s attention.


Entry Filed under: bureaucracy, business, customer service, incompetent, morons, moving, rant, rcn, somerville, stupid

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